Terms & Condition

terms & condition

ANCELLATION POLICY

If you need to cancel your taxi reservation with Jodhpur Taxi Service, please follow these cancellation guidelines regarding any applicable fees:

  1. Cancellations made more than 10 days in advance:

    • No fees will be charged.
  2. Cancellations made 5 to 10 days before the scheduled ride:

    • A fee of 20% of the total fare will be deducted.
  3. Cancellations made within 24 hours of the ride:

    • A fee of 30% of the total fare will be deducted.

Please ensure you notify us of your cancellation within these time frames to avoid charges. We understand that unforeseen circumstances may occur, and we aim to be flexible with our clients. However, to efficiently manage our resources and accommodate other customers, we kindly ask that you respect the above cancellation policy. For assistance, please contact our customer support.

PRIVACY AND CONFIDENTIALITY

At Jodhpur Taxi Service, we prioritize the privacy and security of our customers’ information. We assure you that any personal details you provide—such as phone numbers, email addresses, and identification—will be handled with the utmost care and will not be shared with any outside entities. We recognize the importance of safeguarding your personal information and maintaining your trust. Our privacy policy includes the following points:

  1. No sharing with third parties:

    • Your information will not be sold, rented, or shared with third parties for marketing or promotional reasons without your explicit consent.
  2. Compliance with government requests:

    • We may be required to provide your information to government authorities solely for public safety reasons, in accordance with applicable laws.

Your personal information will only be used to facilitate your taxi bookings and enhance your experience with our services. We have implemented appropriate measures to protect your data from unauthorized access or misuse. If you have any questions about our privacy practices, please contact our customer support team. We are committed to ensuring the confidentiality of your information.

TERMS OF USE AGREEMENT

These Terms of Use create a legally binding agreement between you (“you”) and Jodhpur Taxi Service (“we,” “us,” or “our”) regarding your access to and use of our website and any related media, including mobile applications (collectively, the “Site”). By accessing the Site, you confirm that you have read, understood, and agree to these Terms of Use. If you do not agree, please stop using the Site immediately.

We may update these Terms of Use from time to time, and we will notify you of any changes by updating the “Last updated” date. It’s your responsibility to review these Terms regularly, and your continued use of the Site indicates acceptance of any changes.

The Site is not intended for use by anyone in jurisdictions where such use would be illegal or would require registration. Those who access the Site from other locations do so on their initiative and are responsible for complying with local laws.

The Site is not designed to comply with specific industry regulations (e.g., HIPAA, FISMA). If your use of the Site is subject to such laws, please refrain from using it. You also may not use the Site in a manner that violates the Gramm-Leach-Bliley Act (GLBA).

Users must be at least 13 years old. If you are a minor (under 18), you must have parental permission to use the Site.

 Intellectual Property Rights

All content on the Site, including but not limited to software, text, images, and logos (collectively, “Content”), is the property of Jodhpur Taxi Service or licensed to us, and is protected by copyright and trademark laws. The Content is provided for personal use only. You may not reproduce, distribute, or exploit any part of the Site or its Content without our prior written consent.

You are granted a limited license to access and use the Site for personal, non-commercial purposes. All rights not expressly granted to you remain our property.

USER REPRESENTATIONS

By using the Site, you represent that: (1) you have the legal authority to agree to these Terms; (2) you are not under 13; (3) if you are a minor, you have parental consent; (4) you will not access the Site through automated means; (5) you will not use the Site for illegal purposes; and (6) your use will comply with all applicable laws.

If any information you provide is untrue or inaccurate, we reserve the right to suspend or terminate your access to the Site.

PROHIBITED ACTIVITIES

You may not use the Site for any purpose other than its intended use. Specifically, you agree not to:

  • Gather data from the Site without our permission.
  • Deceive or mislead us or other users.
  • Interfere with security features of the Site.
  • Harass or intimidate our staff.
  • Upload harmful content or engage in spamming.
  • Use automated tools to access the Site.
  • Attempt to impersonate another user.
  • Violate any applicable laws.

Any violation of these terms may result in suspension or termination of your access to the Site.

USER-GENERATED CONTENT

You may have the opportunity to contribute content to the Site (e.g., reviews, comments). By submitting content, you represent that it does not infringe on any third-party rights and that you have the necessary permissions to do so. You grant us a worldwide, royalty-free license to use your contributions in any manner.

GUIDELINES FOR REVIEWS

When posting reviews, you must have firsthand experience with the subject of your review and ensure your comments are respectful and free from offensive language. We reserve the right to accept or remove any reviews at our discretion.

MOBILE APPLICATION LICENSE

If you use our mobile application, you are granted a limited license to install and use it on your personal devices. You must not modify, distribute, or use the app for commercial purposes. If downloaded from an app store, additional terms may apply.

SUBMISSIONS

Any feedback or suggestions you provide regarding the Site are non-confidential and become our property. We reserve the right to use your submissions without any obligation to you.

For any questions or concerns about these Terms of Use, please contact our customer support team. Thank you for choosing Jodhpur Taxi Service! 

THIRD-PARTY LINKS AND CONTENT

Our website may feature links to other sites (“External Sites”) and content such as articles, images, text, graphics, music, videos, and other materials from third parties (“External Content”). We do not investigate, monitor, or verify the accuracy or appropriateness of these External Sites or External Content. Therefore, we are not responsible for any External Sites linked from our site or any External Content available on our platform. The presence of links or references to these External Sites or External Content does not signify our endorsement. If you choose to leave our site to visit any External Sites or use any External Content, you do so at your own risk, and our terms no longer apply. It is essential to review the specific terms and policies, including privacy practices, of any site you visit or application you use. Any transactions made through External Sites are solely between you and those third parties, and we disclaim any liability for such transactions. You agree that we are not responsible for any products or services from External Sites, and you will indemnify us against any issues arising from your dealings with them.

SITE MANAGEMENT

 (1) restrict access to or remove any content or contributions that we deem inappropriate; (2) eliminate any files or content that may burden our systems; and (3) manage the website in a manner that protects our rights and ensures its smooth operation.

PRIVACY POLICY

We prioritize your privacy and data security. Please review our Privacy Policy for Jodhpur Taxi Service. By using our site, you agree to abide by our Privacy Policy, which is part of these Terms of Use. Please note that our site is hosted in India. If you access our site from a different region with varying data protection laws, you consent to have your data processed in India. We do not knowingly collect information from children under 13, and if we become aware that such information has been provided, we will take steps to delete it promptly.

COPYRIGHT INFRINGEMENT

We respect the intellectual property rights of others. If you believe any material on our site infringes your copyright, please notify us immediately using the contact information provided (a “Notification”). Your Notification will be shared with the individual who posted the material. Be aware that making false claims in a Notification could make you liable for damages, so if you’re uncertain whether the material infringes your copyright, we recommend consulting an attorney first.

TERMINATION OF USE

These Terms of Use remain effective as long as you use our site. We reserve the right to deny access to our site (including blocking IP addresses) at our discretion and without prior notice for any reason, including violation of these terms or applicable laws. We may terminate your access or delete any of your contributions without warning. If your account is terminated, you cannot create a new account under any name, even if representing someone else. We may also take legal action as necessary.

CHANGES AND AVAILABILITY

We may change, modify, or remove content on our site at any time without prior notice. We are not obligated to update any information. We also reserve the right to modify or discontinue parts of the site at any time without notice. We cannot guarantee that our site will always be available, as there may be technical issues or maintenance required. We accept no liability for any loss or inconvenience caused by your inability to access our site during these times. Our terms do not require us to maintain or support the site or provide updates.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:

Jodhpur Taxi Service

Address – Street, Office No.73,Ram Nagar, Near RTO Office BJS Colony, Jodhpur Rajsthan 342010

Phone: +919571914002